Burden Foundation Challenge Update: $30,985 raised as of May 29

Thank you to everyone who has supported this challenge to date. We are getting closer to our goal and have surpassed $30,000!

The Kim Kelly Burden Foundation is matching all donations from donors up to $50,000 in support of Carroll Hospice’s expansion project through June 30, 2020.

As of this week, $30,985 has been raised by generous donors and will be matched by Mike Burden and the Kim Kelly Burden Foundation to support the expansion of the Dove House.

Read More

Remembering Our Fallen Heroes

Carroll Hospice will remember fallen heroes with a luminaria lighting on Sunday, October 6.
On this day, luminaria—paper bags filled with tea lights—will be lined up outside of Dove House, Carroll Hospice’s inpatient facility, to honor individuals who have died who had served in our country’s military or were first responders.
“Our event was so moving last year that we wanted to include all of our community heroes to be honored and recognized,” says Kimberly Benson, Carroll Hospice’s volunteer coordinator. “This includes many of our patients who have passed as well as those who were taken in the line of duty to our country or community.”
The public is invited to attend the event and personalize a bag in honor of a loved one. The lighting will begin at 6 p.m. and a short service will take place at 7 p.m. at Dove House, 292 Stoner Avenue, Westminster.
For more information or to personalize a bag in honor of a loved one, please call 410-871-8000.

Finding a Quality Hospice Program

The American Association of Retired Persons® (AARP) recently posted information about choosing a hospice on their website. In the article, professionals recommend initiating conversations earlier to avoid patients and families needing to make a choice “under duress.” They also stressed the importance of prefacing any discussion regarding end-of-life care with first exploring what is important to the patient, what he or she understands about his or her illness, and how best to personalize his or her care.

The article also provided a list of questions to ask a hospice when considering enrolling in their care. The following is how Carroll Hospice would respond to those questions:

Q: Does the hospice’s medical director make home visits to address complex symptom management?

A: Yes. Our full-time medical director, John Middleton, M.D., cares for patients at Dove House and in the community.

Q: How and how quickly does the hospice respond to patient care crises after hours?

A: Carroll Hospice has staff available 24 hours/day every day of the year. Our NEWS Crew (Nights, Evenings and Weekend staff) consists of team members who specifically work after hours. Families consistently rate our after-hours responsiveness as being above the national benchmark.

Executive Director Regina Bodnar

Q: Does the hospice provide all levels of care mandated by the Medicare Hospice benefit?

A: Yes. Carroll Hospice is a fully compliant Medicare-certified hospice. General inpatient care is provided in our eight-bed inpatient facility, Dove House. Respite care is typically provided in a local nursing facility with which we partner. Continuous care is always available to symptomatic patients who choose not to leave the home setting. We bring the higher level of care to them.

Q: Is the hospice accredited by one of the three national organizations that survey hospices on their quality, which means it went above and beyond what is required by Medicare?

A: Yes. Carroll Hospice is accredited by Community Health Accreditation Partner (CHAP).

Q: Are the hospice’s professional staff individually certified as experts in their field by their recognized professional bodies?

A: Certification is required for all nursing and hospice aide staff members who have been with Carroll Hospice for four years or more. We are 100 percent compliant. Social workers, chaplains and our bereavement counselors have also individually pursued certification.

Q: How robust is the hospice’s volunteer program, and what does it include?

A: Volunteers are at the heart of Carroll Hospice—providing all those things to patients and families that do not require a professional touch. We have a vibrant Veteran Volunteer Program, doula program and pet visitation program among others.

Regina Bodnar is the executive director of Carroll Hospice.

Honoring Our 2019 Hospice Heroes

Each year, six individuals and organizations are named as Hospice Heroes at Taste of Carroll for going above and beyond in providing excellent care to patients and their families or supporting Carroll Hospice in a meaningful way.

Carroll Hospice is pleased to announce our 2019 Hospice Heroes:

Jill Englar, Carroll Hospice director of support services

Jill Englar, L.C.S.W.-C., has been with Carroll Hospice since the inception of the program. A social worker by training, Jill helped to define the work of the supportive services team members to consistently promote a personalized patient family experience of care. Jill is presently the director of bereavement and volunteer services and continues to broaden our support of the community in innovative ways.





Pamela Naumann, Carroll Hospice liaison

Pam Naumann, R.N., is a 20-year Carroll Hospice veteran. She is known for always doing what needs to be done for patients and those who love them. She is extremely generous with her personal time to accommodate special needs and requests, and she never misses an opportunity to educate (anyone who will listen) on the value of hospice. Presently, Pam works as our hospital liaison. She is often the first face of Carroll Hospice, and she is a wonderful ambassador for our program.




Laura Welty, Carroll Hospice manager of performance improvement

Laura Welty, R.N., is a long-term Carroll Hospice employee. She has worked as both a direct care provider across care settings and as a manager for the organization. Laura is our resident expert on regulations and compliance, for which she is entitled to carry a big stick. She, however, is known for her gentle nature, flexibility and her fierce patient family advocacy. Laura is the heart of Carroll Hospice.





Robin and Shirlyn Ford, owners of Robin Ford Building & Remodeling, Inc.

Robin and Shirlyn Ford have been significant contributors to the Taste of Carroll and Carroll Hospice since 2001. A member of the Carroll Hospice Board of Trustees, Shirlyn has been a member of the Taste of Carroll planning committee for the past 20 years, and the beautiful table handcrafted by Robin from reclaimed barn wood for this year’s Taste of Carroll silent auction is yet another great example of the heart for hospice this couple has and demonstrates their steadfast generosity.




Robbin Nolen, Carroll Hospice volunteer

Robbin has been a volunteer for Carroll Hospice since 1997 and 3 years ago completed a specialized certification to become a hospice doula. Robbin has a special way of honoring people’s lives while ushering them into the next life. Her heart for service is unparalleled. She is moved by each families’ grief journey, and she is humbled by helping them process their loss. Robbin has volunteered at Camp T.R. for 15 years and adores the children she walks side-by-side with them.

In addition, this year marks the 20th Taste of Carroll that Robbin has been proud to be part of planning.



Karen Feroli, past executive director Carroll Hospice (posthumous)

In 2007, the year of the grand opening of the Dove House, Karen was the leader of the project and the team that set up the very unique, personalized, special Carroll Hospice care that continues today. Karen had a “hospice heart” in everything that she did, and she exuded a love for the patients, the staff and the community that will never be forgotten. She would often say it is “their house” when referring to the families Carroll Hospice served and their time at the Dove House.

Holding a photograph of Karen are, from left to right, Karen’s sister, Kathy Robinson; Karen’s mother, Dorothy Kappes; and Karen’s daughter Katelyn Graham.


Our congratulations and sincerest thanks go to all of our Hospice Heroes for the care and support they provide to our patients and families!